Xbox CTO explains what caused the Xbox outage, apologises to players, and outlines what's being done going forward
Eurogamer · 3 min read · tech
Xbox suffered a major server outage Monday affecting sign-in, game downloads, and offline play worldwide. CTO Scott Van Vliet attributed the failure to a licensing service dependency; when it failed, entitlement checks couldn't verify user ownership. Xbox is conducting a post-incident review to prevent single points of failure from causing similar outages.
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